Reveille
Monitor and Maximize Your ECM Application Availability
An ECM implementation is a significant investment. How can you ensure your system is running at peak efficiency and delivering the most value? Reveille Software is the most widely used application monitoring and management solution for leading enterprise content management platforms. Reveille provides the proactive ability to monitor availability and performance of your business-critical applications and your end user experience of these systems.
Reveille For Business Managers
Business Managers can gauge how various groups within the organization are affected by the current status of monitored business processes.
Reveille For IT Managers
IT Managers can have instant access to Service Level Agreements defined within the business and how systems are tracking to those SLAs.
Key Benefits
- Eliminates manual babysitting of business-critical ECM applications by ECM administrators and application production support groups
- Increases help desk efficiency as many problems are avoided entirely – and the remaining are fixed automatically
- Accelerates the automation of key business processes as ECM initiatives go from pilot to production more quickly with fewer implementation issues
- Ensures objective, measureable compliance with Service Level Agreements, allowing ECM support teams to deliver committed application service levels to the business
- Reduces support complexities and costs, driving a reduced total cost of operations and improved business agility
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Federal Contract Vehicles
- DHS—Eagle
- 8(a) Sole Source