Case Studies

Joint Staff Action Processing – NextGen (JSAP-N)

by | Dec 2, 2016


  • The Joint Staff Action Processing- Modernization (JSAP-M) system supports Joint Staff action assignment and tracking throughout the entire lifecycle – from assignment through archival. JSAP-M is a critical enabler in the Joint Staff’s support of effective communication, decision making, policy and statutory compliance required for DOD leadership and interagency collaboration. The Joint Staff is transitioning to Joint Staff Action Processing- NextGen (JSAP-N) that is envisioned as an open source, cost effective and reliable solution to replace JSAP-M that could be nominated as a Joint Information Environment (JIE) capability for document, task and records  management.

Problem / Situation

  • The Joint Staff needs to transition from the current JS Action Processing system (JSAP-M) to a next generation action processing system (JSAP-N). This includes transition of defined JSAP business processes; implementation of a Department of Defense Directive (DOD) 5015.2 compliant Records Management capability, integration with the Correspondence and Task Management System (CA TMS) and migration to an enterprise data  center.


ArkCase has been chosen as the foundation for the electronic Document, Task, and Records Management (eDTRM), which will ultimately replace JSAP-M as well as the Knowledge Management Decision Support (KMDS) system, Joint and Coalition Operational Analysis (JCOA) system and shared drives. ArkCase is configured and customized to provide the following:

  • Eight (8) business processes/workflows or operational activities on which JSAP Actions are processed
  • Task Management
  • Correspondence Management
  • Document and Records Management
  • FOIA solution

Armedia Services

  • Case Management
  • Records Management
  • Document Management
  • Agile Scrum
  • Data Migration
  • CAC Integration
  • Single Sign-on
  • Project Management


  • ArkCase
  • Alfresco One
  • Armedia Caliente
  • SQL Server


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