DGI FOIA Automation, October 6

Five Systems, One Caseload: The Real Cost of Case Management Sprawl

No agency ever decided to run five case management systems. They accumulated them. The FOIA tool came out of the records office, funded in a year when the backlog got attention. The complaint system was purchased by EEO, or by the Inspector General, on a separate line...

AI Redaction in ArkCase: Faster Reviews, Defensible Decisions

Redaction is where public records work slows to a crawl. A single FOIA request can generate thousands of pages of emails, attachments, reports, and multimedia and every one of them has to be reviewed for personally identifiable information, deliberative content, law...

Five Features from ArkCase That Customers Love

One of the better parts of my job is that I get to sit with customers and hear what is actually working for them, what is getting in their way, and what they wish the product did. Then I get to take that back to our product team and help turn it into something real....

FOIA Meets eDiscovery: Why Integrated Search and Review Is Now Table Stakes

The number of backlogged FOIA requests has been rising for years. Now, federal agencies that handle FOIA processing are recognizing that they need to improve how they search, review, and produce records. One of the most effective improvements is deceptively simple:...

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DGI FOIA Automation, October 6

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Five Systems, One Caseload: The Real Cost of Case Management Sprawl

AI Redaction in ArkCase: Faster Reviews, Defensible Decisions

Five Features from ArkCase That Customers Love

FOIA Meets eDiscovery: Why Integrated Search and Review Is Now Table Stakes

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