Solutions
Case Management
Problems Agencies Face
Organizations regularly face challenges managing cases:
- Inability to collaborate resulting in slower response times
- Lack of transparency to stakeholders to include leadership
- Ineffective search and reporting capability
- Inability to comply with retention and disposition policies
- Inability to adhere to security standards like FedRAMP, HIPAA or HITECT
- Compliance with usability and accessibility requirements (i.e. Section 508)
- Costly implementations and support costs
The Armedia Solution
Using enhanced yet proven capabilities, Armedia delivers case management systems helping organizations optimize outcomes by extracting more value out of their information. Armedia’s professionals integrate business guidelines with process automation to provide clients with an integrated set of capabilities designed to help clients close cases more efficiently through an increased knowledge of their information.
Challenges
Each organization has a unique set of challenges as they implement their case management system — understanding and documenting their business processes, organizational change management, data migration, etc. For data migration, information may be stored physically (i.e. paper) or in obsolete repositories, requiring a data migration plan to govern the process. Data migrations are rarely simple and require highly skilled detail-oriented professionals using proven technologies and processes.
Armedia Case Management Services
Armedia can help you analyze your case management needs and provide a roadmap to move towards a more effective, responsive solution. Since 2002, Armedia has supported government and commercial case management solutions to include FBI, Joint Staff, HUD, FDA, Federal Conference, South Australian Attorney General, etc..
We can help you implement a case management system that will support your organization while adhering to your budgetary constraints.
Technologies
Armedia has experience with a number of case management technologies including:
- ArkCaseÂ
- ArkCase on Cloud ( AWS )
- Documentum xCP
- Appian
- IBM Case Manager